obtaining permission from those about to be recorded is illegal. This is why some places (such as government departments) are supposed to ask before a conversation takes place over the phone if they are using conversations for "training purposes".
"Training purposes" is a cover for other purposes of course, a supposedly neutral purpose but one used to cover themselves. No, I am not simply being cynical. It is all too likely that people will get upset and abusive and this is designed to keep them from that.
I usually say yes they can record because I am never doing anything more than something like making an appointment. Even now important matters go wherever they need to go in writing and I expect replies the same way. "Paper" trails are important - even email trails are important. "You said..." or "s/he said..." or.... something else and the information is there - or it should be. This is not perfect of course because nothing is foolproof.
But there is another good reason to have things in writing. People forget what they have said or done or they misremember. Anyone who has spent any time in court listening to a barrister pull a testimony to pieces will know that even the apparently most clear memory of an event can be torn to shreds.
Keeping a record of everything we have said or done is impossible but keeping a record of the important things is necessary. How do we best do it? Not in the way I saw recently. A friend was on Facebook and said, "Look! This is what I need! It would save heaps of work."
I was immediately suspicious. I looked. The same advertisement had come up for me. There it was a tiny recording device you could allegedly wear around your neck, It would record and then transcribe. Wonderful! No, perhaps not."
I pointed out two things. The first is that it would be illegal to use the device without the permission of everyone in the room if you were at a meeting - and that was the intention of the person who thought it would be wonderful. Yes, people might give their permission but just one objection would be enough to halt the use of it if the user was wise.
But the second objection I had was quite different. This device would not help you remember anything. It would have exactly the opposite effect for most people. If someone was no longer actively involved in the process of remembering they would forget more and much more quickly. The act of writing things down reinforces the memory that is to be preserved. It is why taking notes down by hand is so important. Even using a keyboard is preferable to taking no notes at all. Study after study has shown the importance of being actively involved in learning. The little recording device does not require active involvement. That matters.
Yes, memory can be trained. It is possible to use all sorts of tricks and techniques but even those do not make up for actually physically committing something to paper. As someone who has real problems writing anything down I am perhaps more aware of this than many people. My own lecture notes tended to be sparse. I would write down single words and have to remember what went on around that word. My memory is still supposed to be very good but it has taken years of "training" to do it. Other people will sometimes ask, "Cat, can you remember..." Often I can but I do not always remember. Why should I?
Remembering everything that ever happened to us would be an immense burden. Equally not being able to remember things we need to remember is a burden of a different sort. I would not use one of those little recording devices (or a similar idea on a fancy phone) because I know it is important to remember without such aids. We should be teaching children to do the same.
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