are not "assistance" animals. There are people who might like to claim that emotional support animals are vital to their well being but it does not give them the right to have their animal enter every establishment.
I am writing this because apparently someone has taken a small, community owned and run cafe in Scotland to court because the cafe refused to allow her to bring her "emotional support" dog into the cafe. I do not know all the details. I only know what was sent to me to read.
If the reporting was in any way accurate this appears to be a case of someone wanting to have special consideration in circumstances where it was not justified. She wanted to take her dog, an animal of which she is fond, into a cafe which does not permit dogs which are not assistance dogs to enter. It sounds perfectly fair and reasonable to me.
I happen to like dogs. I may not like them as much as I like cats but I get on pretty well with dogs. I am not like Middle Cat who will engage in "conversation" with a dog at every opportunity but I do talk to dogs who are tied up next to where I park my trike. I acknowledge dogs. For the most part they respond with wagging tails and eye contact. I only pat with permission and if I sense they are looking for it. I am wary of dogs who do not respond in a friendly manner. I do not interfere with dogs who are assistance dogs. They are trained and they are working when I see them.
But dogs who are not assistance dogs are not trained. An assistance dog may give emotional support to a war veteran with PTSD but their role goes much further than that. The same is true of a guide dogs for the visually impaired. An assistance dog has been taught how to behave in a shop, on public transport and elsewhere. The owner of the assistance dog will know what the dog's role is. They will know it is not merely their "friend" who gives loving licks. A working assistance dog is not a friend at all. It is a partner, a trained partner.
I have seen similar problems here. There are entitled people who believe they can bring their dogs through the shopping centre and even into the supermarket. Recently someone had their dog in the child seat of a supermarket trolley and got upset when told that this was not appropriate. The manager of the supermarket happened to be a short distance away and came over. The customer was politely told to shop elsewhere. The customer went off in a huff but the other customers applauded the manager. Some days later a local woman with a guide dog was in the same supermarket and one of the staff was willingly helping her reach something she could not find. The dog was standing there quietly waiting. It was working.
A friend of mine has a hearing dog. My friend is profoundly deaf. It is her second dog. Early on there were issues with her first dog but now people in her local area know about the dog and to what it can alert her. She can go into the local shops with it and, like a guide dog, it will sit quietly and wait. It is trained and it allows her to be safely alone during the day, do the shopping and occasionally enjoy coffee with a friend on the beachfront. She came to see me recently and travelled by train to do it. The dog came too and there were no problems.
Recently I was told I could no longer park my trike where I had been parking it at a community facility here. Things had changed and it was now a safety issue. I did not jump up and down. I accepted the decision. A week or so later I had an email saying "can we talk about this because we think we can accommodate you in another way?" I really did not expect that and I appreciate it. If I had complained and threatened legal action I don't think that would have happened.
I wonder what the woman complaining about the cafe not allowing her dog in believes. If the reporting is correct it could lead to the cafe closing for good because of the legal costs. Will she say "serves them right"? Will she feel proud of her actions or will she find other people shun her for them?