Sunday, 29 June 2025

Taxi vouchers only help if

you can afford to pay the fare and the taxi turns up in time to get you to your destination. This may explain why I have only used my own "taxi card" three times in two years.

Let me explain. Taxi vouchers are available for people with a range of disabilities who have sufficiently serious mobility issues and cannot use all forms of public transport. 

I had no intentions of getting a card. I can, with some difficulty, still get the trike on a train. I can go anywhere the trains go and then pedal still further.  I cannot use a bus because trikes are not allowed on buses. Buses go to many more destinations than trains of course but... 

Of course it was Middle Cat and our doctor who put their heads together and decided that I was eligible for taxi vouchers. These days the "vouchers" are actually a card you present to the driver but the cards still tend to be referred to as "vouchers". If you have one then you are eligible for one or other of two things. There are half-price fares for people who can use regular taxis and ten per cent fares for people who are dependent on "access" cabs - the vehicles which take the person still in their wheelchair.  Both these things still cost more than going by public transport. As a "senior" the train costs me nothing as long as I can get the trike on and off the train without the wheelchair ramp. (I have yet to challenge that.)

Yes, it costs something but it is still a much better scheme than no scheme at all. This is perhaps why, at our library knitting group yesterday, someone queried why J... was not there again.

J... has not been there for the past three meetings. I am not sure if she will come again. She should not be driving but I suspect she still is and that the doctor has, as they often do, given in to her demand to keep her licence - if she has renewed it. Does she have taxi vouchers? "Somewhere". She does not want to use them. Recently she had to attend a clinic at a hospital. She is perfectly capable of ringing the taxi company and ordering a cab but the nearby aged care home organised it instead. When the taxi did not turn up someone rushed around and took her to the appointment. Yes, sometimes taxis do not appear when requested. It is a constant problem here. The other problem is that drivers resent doing "short" trips. They only want to do extended journeys. The access cab drivers are better at short trips but that is perhaps the nature of their work. Regular drivers do not like doing short trips or half-price journeys. (It does not cost them in the end but it does at the time and they know the tips will not be as high.) 

That J... was not there did not surprise me. If it was simply a matter of getting in the car and driving there she might have come but there are multiple issues with doing that now.

As we discussed this I could not help yet again thinking that transport issues do cause isolation.  Not everyone can rely on others to pick them up and transport them where they need to go. Taxis may not always arrive and the cost is often too much. It can leave people with no social life at all. This is especially so when people no longer even know their neighbours. 

I do not know what the answer is - apart from taxis and access cabs for the same price as public transport. That is very unlikely. 

I need to ring J... and at least be sure she has someone to talk to for a short time.     

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